Terms and Conditions

Please ensure you read our T&Cs prior to making a booking.

Making a Booking​​

• You must be 18 years of age or over to book accommodation at Paramount apartments.
• Babies and children will occasionally be considered. Please contact before booking
• The maximum number of guests is two persons.
• A deposit of one night is payable at the time of booking.​
• The balance payment is due 4 weeks prior to your arrival date and we will send you an online invoice when this becomes due. Alternatively, if you wish to pay the balance prior to this please contact us.
• Bookings made within 4 weeks of the arrival date are payable in full at the time of booking. Therefore within 24 hours of paying the deposit we will send you an online invoice for the balance payment 
• If full payment has not been received within 4 weeks of your arrival date, we reserve the right to cancel your booking and your deposit will not be refunded.
• It is strongly recommended that you are protected by holiday / travel insurance prior to making your booking.

Booking Confirmation 
When you submit a booking via the online booking system you will receive an automatic booking summary via email.

All emails will be sent to the address provided by you in the booking form. When you receive each email please check all details carefully and contact us immediately if you find any discrepancies. If this email hasn’t arrived please check your junk mail.

​All bookings are provisional until payment has been received in full. 

Payment Methods
Payment must be made by debit or credit card via our automated online booking system. You will not be charged any credit or debit card surcharges.

Arrival and Departure Times
Your accommodation will be ready for you by 16:00 on the day of arrival and must be vacated by 10:00 on day of departure, unless otherwise agreed. Any arrivals after 20:00 must be notified in advance.

Accommodation Care
You agree to keep your accommodation clean and tidy and leave it in such condition at the point of departure. Any damages must be reported to us prior to your departure. Accommodation left in an excessively dirty or inappropriate state may be subject to an additional cleaning surcharge.

Damages
We maintain a comprehensive inventory of all of the contents of Paramount apartments, both practical and decorative. Guests will be required to pay for any damage to such items and will be charged for any item that is removed or lost.

Pets
Pets are not permitted at Paramount apartments.

Smoking
Smoking and vaping are not permitted inside or directly outside your accommodation. you are welcome to smoke away from the terrace on the lawn. Please dispose of cigarette butts.

If it is evident that guests have been smoking within the accommodation, we reserve the right to charge for any fumigation required.

Care must be taken when smoking and disposing of cigarette butts especially in the warmer months as foliage can be flammable.

Candles
Due to the high risk of fire, the use of candles is not permitted in your accommodation. 

Fires and BBQ’s
Guests are not permitted to make camp fires or have BBQ’s on the terrace gardens. 

Utilities
Should there be a failure in a utility or service (such as water, heating, electricity, WiFi, sewerage) please notify us immediately and we will aim to restore the service/utility as quickly as possible.

Cancellation Policy
After you have placed your booking a grace period of day applies to ensure you have understood these Terms and Conditions and have read them thoroughly. During this period you may amend or cancel your booking and receive a full refund if required.

In the event you need to cancel your booking for any reason after the grace period, the following shall apply:

Bookings cancelled 4 weeks or more prior to arrival date will receive a full refund;

Bookings cancelled with less than 4 weeks  and more than 14 days prior to arrival date forfeit the deposit of one night;

Bookings cancelled with less than 14 days prior to arrival date receive no refund.

Please note – if you pay a deposit but full payment has not been received within 4 weeks of your arrival date, we reserve the right to cancel your booking and your deposit will not be refunded.

We must be notified in writing via email should you need to cancel your booking.

We reserve the right to cancel bookings at any time if guests are found to be disruptive, rude, obstructive, abusive and/or break the terms of their bookings contract. In such circumstances, guests will be required to vacate the accommodation immediately and no refund will be payable to the guest/s for the unexpired part of their stay.

It is strongly recommended that you are protected by holiday / travel insurance to cover the above costs.

Booking Amendments
After the grace period has expired any requests to rearrange your booking will be at our discretion. 

Environmental Considerations
Please be mindful that Paramount apartments have neighbouring properties nearby. We ask that you keep noise levels to a minimum (including the use of music) when on the premises and likewise when you are entering and leaving your accommodation.

We have provided recycling bins for your waste. 

Personal Property
We will not be held responsible for any loss or damage to any property whist staying at Paramount apartments. Vehicles, accessories and contents are left at the owner’s risk. It is recommended that your holiday insurance covers loss or damage to personal effects.

Items Left Behind
If the item left behind can be posted we will arrange its return to you, subject to you covering the postage and packing costs. If an item left behind cannot be posted then we will keep the item for 14 days to enable you to arrange collection.

Access and Parking
Paramount Bolt Hole has parking in front of the property.

Paramount Hideout has on street parking for free or for a small fee. Loading and unloading to take place on driveway in front of the steps. Its important you do not park in any of the designated parking spaces as they are privately owned.

Please drive slowly on the driveway and be considerate of neighbouring properties on your arrival and departure from the premises. Be mindful that other people will be using this area.

Availability
Each booking is made in good faith with the belief that your accommodation will be available to you on the date stated. If for any reason due to circumstances out of our control your accommodation is not available, we will refund your deposit and balance payment in full and you will have no further claim.

Adverse Travel Conditions & Inclement Weather
We hold no responsibility for guests unable to attend their accommodation due to extreme weather or traffic conditions (i.e. snow, flooding, wind, road congestion etc.). If a guest is unable to reach Paramount apartments due to poor weather conditions or travel issues, they will lose their full payment and an alternative break will not be offered.

Please ensure you have full travel insurance to cover such an instance.

Restrictions on Rental
We reserve the right to remove any person or persons from the accommodation due to unreasonable behaviour, or any behaviour that adversely impairs the enjoyment of other guests (including excessive noise), damage to the property or exceeding the stated occupancy. In such circumstances, guests will be required to vacate their accommodation immediately and no refund will be payable to the guest/s for the unexpired part of their stay.

It is a condition of booking that Paramount apartments may only be occupied by the person named in the booking and/or their companions. Paramount apartments may not be sub-let to a third party. If this is found to be the case, the third party will have no legal right of occupancy and will be required to vacate the accommodation immediately.

Review of Terms & Conditions
We reserve the right to change or amend these Terms and Conditions at any time.